Director of Operations (m/f)

Sarajevo, Bosna i Hercegovina

On behalf of our client, we are advertising the position of:

Director of Operations (m/f)

We are seeking an experienced and strategically oriented professional who will take over the leadership of operational functions within a complex and dynamic business environment. This position plays a key role in ensuring efficient, secure, and scalable operational processes that support the organization’s growth and development.

Key Responsibilities:

  • Defining and implementing the operational strategy
  • Optimizing, digitalizing, and improving key processes
  • Ensuring stable and efficient operational performance
  • Managing operational risks and compliance
  • Leading and developing teams and implementing changes
  • Monitoring performance and reporting to management

Qualifications & Experience:

  • University degree (Economics or related field)
  • Several years of experience in operations and leadership roles
  • Preferred experience in insurance companies, financial institutions, and banking
  • Understanding of complex processes and internal controls
  • Strong leadership, organizational, and communication skills
  • Active knowledge of English

Our client offers:

  • A strategic and visible role within the organization
  • Opportunity to work on business transformation and improvement
  • Professional and stable working environment


Please send your CV, clearly stating the position you are applying for, to:

E-mail: info.ba@dekra.com

Application deadline: May 31, 2026

For additional information, you may contact: +387 33 29 52 54

Note: Only shortlisted candidates will be contacted. By applying, candidates consent to their data being shared with the client. Thank you for your understanding.

Director of Operations (m/f)

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Director of Operations (m/f)

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